cyclop Privacy Policy
This page describes what we collect when you use cyclop and how we keep that data protected. We at cyclop take your privacy seriously. Our policy outlines the types of information we gather, how we use it, who we share it with, and what rights you have over your data.
When you register an account, deposit funds, or place bets on our platform, we collect personal information necessary to verify your identity, process payments, and comply with local regulations. We also collect technical data about how you interact with cyclop—such as your device type, browser, and gameplay patterns—to improve our service and detect fraud.
Our data practices comply with applicable privacy laws in the jurisdictions where we operate. We do not sell your personal information to third parties. We share data only with payment processors, identity-verification providers, and other service partners necessary to run our platform. This policy explains each category of data collection and your rights regarding that data.
What Data We Collect on cyclop
We collect personal information when you create an account on cyclop. This includes your name, email address, phone number, date of birth, and residential address. We also collect identity documents—such as a national ID or passport—and proof of address when you request a withdrawal or when we conduct routine account verification.
We collect payment information when you deposit funds. This includes your payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account details), transaction amounts, and timestamps. We do not store full credit card numbers or bank account credentials; payment processors handle that data directly.
We collect gameplay data automatically. This includes your betting history, game selections, win/loss records, and session duration. We also collect technical data such as your IP address, device type, operating system, browser type, and approximate geographic location. This technical data helps us detect fraud, prevent account abuse, and optimize our platform for different devices.
- Personal data
- Name, email, phone, address, date of birth, identity documents. We collect this to verify your identity and comply with regulations.
- Payment data
- Payment method, transaction amounts, timestamps. We collect this to process deposits and withdrawals.
- Gameplay data
- Betting history, game selections, win/loss records. We collect this to provide your account history and detect fraud.
- Technical data
- IP address, device type, browser, location. We collect this to optimize our platform and prevent abuse.
How We Use Your Data
We use your personal data to verify your identity, process your deposits and withdrawals, and maintain your account on cyclop. Identity verification is mandatory before we process any withdrawal, and we conduct periodic re-verification to comply with anti-money-laundering regulations.
We use your gameplay data to generate your account history, calculate your balance, and settle your bets. We also use this data to detect patterns of fraud or account abuse. If we identify suspicious activity—such as multiple accounts from the same device or unusual betting patterns—we may restrict your account pending investigation.
We use your technical data to optimize our platform. We analyze which devices and browsers our players use, which helps us prioritize development efforts. We also use technical data to prevent fraud, detect unauthorized access attempts, and block players from jurisdictions where our services are not available.
We do not use your data for marketing purposes without your explicit consent. We do not sell your personal information to third parties. We do not share your gameplay data with other players or the public.
Third-Party Data Processors
We share your data with third-party service providers who help us operate cyclop. These include payment processors who handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers. We also work with identity-verification providers who confirm your documents and address. These processors access only the data necessary to perform their specific function.
Our servers may sit outside your jurisdiction. This means your data may be stored or processed in countries other than Indonesia. We ensure that all data processors comply with privacy standards equivalent to those in your jurisdiction. We have data-processing agreements in place that require all processors to protect your data and use it only for the purposes we specify.
We may disclose your data if required by law. If a court orders us to provide information about your account, or if we are required to comply with anti-money-laundering or tax regulations, we will disclose the minimum data necessary to satisfy that legal requirement. We will notify you of such disclosures unless we are legally prohibited from doing so.
Your Rights and Data Access
You have the right to access your personal data. You can request a copy of all data we hold about you by contacting our support team through the help section on cyclop. We will provide this data within 30 days of your request.
You have the right to correct inaccurate data. If your name, address, or other personal information is incorrect in our system, you can update it through your account settings or request that we correct it.
You have the right to request deletion of your data, subject to legal and regulatory requirements. If you close your account and request data deletion, we will delete your personal data after the retention period required by law. We cannot delete data if we are required to retain it for anti-money-laundering or tax compliance.
You have the right to object to certain data processing. If you believe we are processing your data unfairly or for purposes you did not consent to, you can lodge a complaint with our support team or with the data-protection authority in your jurisdiction.
Cookies and Tracking
We use cookies to remember your login status and preferences on cyclop. Cookies are small files stored on your device that allow us to recognize you when you return to our platform. You can disable cookies in your browser settings, but this may limit your ability to use certain features of our platform.
We use analytics tools to understand how players interact with cyclop. These tools track which games are most popular, how long players spend on each page, and which payment methods are most commonly used. This data helps us improve our platform. Analytics data is aggregated and does not identify individual players.
Security and Data Protection
We use industry-standard encryption to protect your data in transit. All communication between your device and our servers is encrypted using SSL/TLS protocols. We also encrypt sensitive data at rest, such as identity documents and payment information.
We maintain access controls to ensure that only authorized staff can access your personal data. Our team members are trained on data-protection practices and are required to sign confidentiality agreements. We conduct regular security audits to identify and address vulnerabilities.
Despite our security measures, no system is completely secure. If we discover a data breach that affects your account, we will notify you within 30 days and provide guidance on steps you can take to protect yourself.
Contact and Jurisdiction
If you have questions about our privacy practices or wish to exercise your data rights, contact our support team through the help section on cyclop. We maintain English-language support and will respond to privacy inquiries within 14 days.
Our services are available only in jurisdictions where local law permits. This privacy policy applies to all players using cyclop in supported regions, including Jakarta, Surabaya, Bandung, Medan, and Semarang. If you are in an unsupported jurisdiction, we do not collect or process your data.
We may update this privacy policy from time to time. If we make material changes, we will notify you by email or through a notice on our platform. Your continued use of cyclop after such changes constitutes your acceptance of the updated policy.